By purchasing the 21st Century Homestudy Membership you agree to be bound by the 21st Century Terms and Conditions that will be outlined in the document provided in the Welcome Pack (or visit 21stCenturyAcademy.com/hsterms.htm).

Terms and Conditions / Refund Policy

The Homestudy Program comes with a limited 90day, 100% Money Back Guarantee for clients in Australia, New Zealand, UK, Canada and the USA.  Clients outside these countries are not entitled to a refund.  Subject to the following conditions:

1.     To claim a refund you will:

(a)   Agree to watch the first 10 DVDs of the Homestudy package;

(b)   Speak to a 21st Century mentor in the first 90 days; and

(c)   Either attend a 21st Century 4 day Education For Life Seminar or attend two Homestudy Webinars within the first 90 days.  If you elect to attend the Education For Life Seminar inside you 90 day refund period then the refund period expires at the dinner break of the second day of the seminar as opposed to the normal 90 day period.

The Seminar refund procedure is to either:

(a)   Inform 21st Century Seminar support staff that you wish to refund the Homestudy and that you will not complete the 4 day Education For Life Seminar.  You will then meet with a Customer Service Representative at the event to ascertain your reasons for the refund and at the end of your meeting you will be given a refund request Form 1 to fill in and return to a Customer Service Representative that day; or

(b)   If you are unable to attend a 4 day Education For Life Seminar within the first 90 days, email membershipsupport@21stca.com.au your contact details, the homestudy purchase date and the reason for the refund request.  You will need to have watched the DVDs, attended at least two member support webinars and have spoken to a 21st Century Academy mentor.

2.     Once your refund is approved by management, you will be posted a refund return From 2.  You will need to fill out this form and return it with the complete Homestudy package within 14 days.  If the Homestudy package is not returned in a saleable condition of the DVDs have been copied, then the refund guarantee is voided.  Once the refund has been approved and the Homestudy package returned, you will receive your refund within 30 days of 21st Century receiving the Homestudy package and paperwork back.

3.     If you receive a refund, you are not entitled to use any of the contacts or intellectual property from the Homestudy package as they are only provided to 21st Century Homestudy Members.

4.     The Homestudy package will be shipped in two parts:

(a)   Part A of the Product will generally be shipped within 24 to 48 hours of receiving your order.  Allow 10 to 21 days for it to arrive no matter where in the world you live.

(b)   Part B will be collected by you are the end of day 3 of the 4 day Education For Life Seminar if you attend within your initial 90 day period.  Collecting Part B at the Event or after 90 days from ordering the Homestudy means that you accept that you have accepted the Product and are no longer entitled to a refund.  The acceptance means that you will fulfil any contracts that you have entered into with 21st Century Academy.

5.     Debt collection fees of no less than $300 per member will apply for customers who default on payments and are sent to the Debt Collector.

6.     Attendance at a 4 day Education For Life Seminar and all other seminars does not include airfares, accommodation or meal expenses.

7.     A $65 postage and handling fee is payable for all delivery anywhere in the world and is non-refundable.  Yu will also have to pay for your own postage if returning the Homestudy package.

8.     Minimum first payment of $1,040 on all payment plan options for all New Zealand clients and international clients who DO NOT have a credit card.